Privacy Policy
Effective Date: July 14, 2026
Last Updated: July 14, 2026
Eighteen Thirty Two LLC, doing business as 1832 Fitness, referred to in this Privacy Policy as “1832 Fitness,” “we,” “us,” or “our,” respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you:
* Visit 1832fitness.com or another website operated by us
* Complete an inquiry, assessment, consultation, or lead form
* Purchase or participate in coaching, personal training, fitness classes, nutrition coaching, assessments, programming, or related services
* Create an account, purchase a plan, book a service, or communicate with us through PushPress
* Communicate with us by email, phone, text message, social media, or another platform
* Interact with our advertisements, analytics tools, or marketing campaigns
By using our website or services, you acknowledge the practices described in this Privacy Policy.
## 1. Information We Collect
We may collect the following categories of information.
### Information You Provide Directly
You may provide information such as:
* Name
* Email address
* Telephone number
* Mailing or billing address
* Date of birth or age
* Emergency contact information
* Account login information
* Fitness goals
* Exercise experience
* Training history
* Scheduling preferences
* Height, weight, body measurements, progress photos, and performance results
* Nutrition habits and dietary preferences
* Injury history, physical limitations, medications, or other health-related information you voluntarily provide
* Payment and transaction information
* Waivers, agreements, questionnaires, check-in forms, and assessment responses
* Messages, testimonials, reviews, survey responses, and other communications
You are responsible for ensuring that the information you provide is accurate and that you have permission to provide information concerning another person.
### Information Collected Automatically
When you use our website or online services, we or our service providers may automatically collect information such as:
* Internet Protocol address
* Browser type
* Device type
* Operating system
* Approximate geographic location
* Referring website
* Pages viewed
* Links clicked
* Date and time of visits
* Website activity
* Advertising identifiers
* Cookie and tracking technology information
We may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, analyze traffic, measure advertising performance, and improve our services.
### Information Received From Third Parties
We may receive information from third-party services you use to interact with us, including:
* PushPress
* Payment processors, including Stripe or other payment providers used through PushPress
* Website hosting and form providers
* Email and text-message service providers
* Google, Meta, and other advertising or analytics platforms
* Social media platforms
* Scheduling, communication, nutrition, and fitness software
* Referral partners or individuals who refer you to us
The information we receive is subject to the settings, permissions, and privacy practices of the applicable third party.
## 2. PushPress Integration
1832 Fitness uses PushPress to support functions that may include:
* Account creation
* Lead management
* Membership and plan enrollment
* Appointment and class scheduling
* Waiver and document completion
* Workout delivery and performance tracking
* Member communication
* Billing and payment administration
* Attendance and account management
When you submit information through a PushPress form, website feature, application, registration page, or member account, your information may be transmitted to and processed by PushPress on our behalf.
1832 Fitness may access and use information stored through PushPress to provide services, administer your account, communicate with you, process transactions, maintain records, and operate our business.
PushPress is an independent service provider with its own privacy practices and terms. Its use of information is also governed by the PushPress Privacy Policy and applicable agreements between PushPress and its users.
## 3. Payment Information
Payments may be processed by PushPress, Stripe, or another third-party payment processor.
1832 Fitness generally does not directly receive or store your complete credit card or bank account number. Payment processors may collect and retain payment information to:
* Complete purchases
* Process recurring payments
* Issue refunds
* Prevent fraud
* Manage disputes
* Maintain billing records
* Comply with legal obligations
Payment transactions are subject to the privacy policies and terms of the applicable payment processor.
## 4. Health and Fitness Information
To provide personalized fitness or nutrition-related services, we may collect information concerning your physical condition, exercise history, injuries, limitations, nutrition habits, and goals.
1832 Fitness is not generally a healthcare provider or health insurance entity covered by the Health Insurance Portability and Accountability Act, commonly known as HIPAA. Information you provide to us may therefore not receive the same legal protections as information maintained by a HIPAA-covered healthcare provider.
We will use health and fitness information only for legitimate business purposes, such as:
* Evaluating whether an exercise or service may be appropriate
* Developing or adjusting training programs
* Providing coaching and accountability
* Tracking progress
* Responding to safety concerns
* Documenting services
* Complying with legal obligations
Our services are not medical care and are not a substitute for diagnosis, treatment, physical therapy, dietary treatment, or advice from a licensed healthcare professional.
Please avoid sending highly sensitive medical records unless we specifically request them and you believe they are necessary for your participation.
## 5. How We Use Information
We may use personal information to:
* Respond to inquiries
* Schedule consultations, appointments, sessions, or classes
* Create and manage accounts
* Deliver fitness, coaching, programming, nutrition, and assessment services
* Personalize training recommendations
* Monitor participation and progress
* Process payments and administer recurring plans
* Provide customer support
* Send service-related notices
* Send appointment, class, billing, or account reminders
* Communicate by email, telephone, or text message
* Send marketing communications when permitted by law
* Operate, maintain, secure, and improve our website and services
* Analyze website use and advertising performance
* Detect fraud, abuse, security incidents, or violations of our agreements
* Maintain business, tax, payment, and legal records
* Enforce contracts, waivers, policies, and legal rights
* Comply with legal and regulatory obligations
* Protect the health, safety, rights, or property of our clients, staff, business, or others
We may also use information in an aggregated or de-identified form that does not reasonably identify you.
## 6. Text Messages and Telephone Communications
When you provide a telephone number, you may receive communications related to:
* Your inquiry
* Consultation scheduling
* Appointment or class reminders
* Account administration
* Coaching support
* Billing or payment issues
* Services you requested
* Promotional offers, when you have provided any consent required by law
Consent to receive marketing text messages is not a condition of purchasing services.
Message frequency may vary. Message and data rates may apply. You may opt out of promotional text messages by replying STOP. You may request assistance by replying HELP or contacting us directly.
Opting out of promotional messages will not prevent us from sending non-marketing messages that are necessary to provide services, manage your account, respond to your request, or address safety or billing matters.
Wireless carriers are not responsible for delayed or undelivered messages.
## 7. Email Marketing
We may send promotional emails about services, events, classes, educational content, or special offers.
You may unsubscribe from promotional emails by using the unsubscribe link included in the email or by contacting us. Even after unsubscribing, you may continue to receive transactional or service-related emails concerning your account, purchases, appointments, or active coaching services.
## 8. Cookies, Analytics, and Advertising
Our website and service providers may use cookies and similar technologies for:
* Essential website functions
* Security
* Remembering preferences
* Website analytics
* Conversion tracking
* Advertising measurement
* Audience development
* Retargeting or remarketing
* Improving website performance
We may use services such as Google Analytics, Google Ads, Meta advertising tools, or similar platforms. These services may collect information about your device and website activity and may associate that information with activity on other websites or services.
Your browser may allow you to block or delete cookies. Blocking certain cookies may prevent some website features from functioning properly.
Where required by applicable law, we will obtain consent before using nonessential cookies or provide a method to opt out of certain targeted advertising or data-sharing activities.
## 9. How We Disclose Information
We may disclose information to the following categories of recipients.
### Service Providers
We may disclose information to companies that help us operate our business, including:
* PushPress
* Payment processors
* Website hosting providers
* Cloud storage providers
* Email and text-message platforms
* Scheduling and communication tools
* Analytics and advertising providers
* Accounting, legal, insurance, and professional advisers
* Contractors supporting our coaching or administrative services
These providers may process information only as permitted by their agreements with us and their own legal obligations.
### Coaches and Business Personnel
Information may be shared with coaches, contractors, employees, or authorized personnel who need it to provide services or operate the business.
### Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
* Comply with a law, subpoena, court order, or governmental request
* Enforce an agreement or protect our legal rights
* Investigate fraud, abuse, or security incidents
* Protect someone from potential injury or harm
* Protect the rights, safety, or property of 1832 Fitness, our clients, or others
### Business Transactions
Information may be transferred as part of a merger, financing, sale, acquisition, restructuring, bankruptcy, or transfer of some or all of our business assets.
### With Your Direction or Consent
We may disclose information when you request, authorize, or consent to the disclosure.
## 10. Sale and Sharing of Personal Information
1832 Fitness does not sell personal information for money.
Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include the use of certain advertising cookies, pixels, or analytics technologies.
To the extent our advertising activities are considered a sale or sharing of personal information under applicable law, eligible individuals may contact us to request an opt-out. We will process legally valid browser-based universal opt-out signals, such as Global Privacy Control, where required by applicable law and technically supported.
We do not knowingly sell or share the personal information of children under 16 for targeted advertising.
## 11. Data Retention
We retain personal information for as long as reasonably necessary to:
* Provide services
* Maintain your account
* Fulfill the purpose for which the information was collected
* Complete transactions
* Maintain appropriate training and business records
* Resolve disputes
* Enforce agreements
* Meet tax, accounting, insurance, fraud-prevention, and legal obligations
Retention periods vary depending on the type of information and the reason it was collected.
We may retain certain records after your membership or coaching relationship ends when required or permitted by law. Information may also remain in backups for a limited period before being securely overwritten or deleted.
## 12. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, software platform, payment system, or storage method can be guaranteed to be completely secure. You provide information electronically at your own risk.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account or personal information has been compromised.
## 13. Your Privacy Choices and Rights
Depending on your state or country of residence and the laws applicable to 1832 Fitness, you may have the right to request that we:
* Confirm whether we process your personal information
* Provide access to certain personal information
* Correct inaccurate personal information
* Delete certain personal information
* Provide a portable copy of certain information
* Restrict or object to certain processing
* Opt you out of targeted advertising, sale, or sharing
* Withdraw consent where processing is based on consent
* Explain or appeal a decision concerning a privacy request
These rights are not absolute. We may deny or limit a request when permitted by law, including when information must be retained for legal, security, payment, contractual, or recordkeeping purposes.
To submit a privacy request, contact us at:
Email: [info@1832fitness.com](mailto:info@1832fitness.com)
Phone: 818-599-4385
We may need to verify your identity before completing a request. We may also request written authorization before processing a request submitted by an authorized agent.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
## 14. Accessing or Deleting PushPress Information
Certain information associated with your membership, billing profile, or account may be maintained through PushPress.
To request correction or deletion of information associated with your 1832 Fitness account, contact us at [info@1832fitness.com](mailto:info@1832fitness.com). We may need to coordinate with PushPress or another service provider to complete the request.
Some information may not be immediately deletable when it is required for payment processing, tax reporting, fraud prevention, active agreements, legal compliance, dispute resolution, or other legitimate business purposes.
## 15. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without verifiable parental consent.
A parent or legal guardian must complete registration, consent, waivers, and payment arrangements for a minor participating in our services.
If you believe a child under 13 provided personal information to us without appropriate parental consent, contact us at [info@1832fitness.com](mailto:info@1832fitness.com) so we can review and, when appropriate, delete the information.
## 16. Progress Photos, Testimonials, and Marketing Content
We will not use an identifiable progress photo, testimonial, video, transformation story, or similar client content in public marketing solely because you submitted it for coaching purposes.
We will obtain additional permission before publicly using identifiable client images, testimonials, or stories, except where you independently post the information publicly and authorize or request that we share it.
You may revoke future marketing permission by contacting us. Revocation will not require us to retrieve materials that were lawfully printed, published, distributed, or incorporated into completed content before the revocation.
## 17. Third-Party Websites and Services
Our website or communications may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party services. You should review their privacy policies before providing information.
## 18. International Visitors
1832 Fitness is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or another country where our service providers operate.
Those countries may have privacy laws that differ from the laws in your jurisdiction.
## 19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, third-party providers, or legal obligations.
The updated policy will be posted on our website with a revised “Last Updated” date. Material changes may also be communicated through email, PushPress, or another reasonable method when required by law.
Your continued use of our website or services after an updated policy becomes effective constitutes acknowledgment of the revised policy.
## 20. Contact Us
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Eighteen Thirty Two LLC
Doing Business As: 1832 Fitness
Website: 1832fitness.com
Email: [info@1832fitness.com](mailto:info@1832fitness.com)
Phone: 818-599-4385
Location: Lancaster County, Pennsylvania, United States